Title Sales Agent
Now hiring
Builds and keeps the relationships that bring files through the door — attorneys, real estate brokerages, lenders and mortgage brokers.
Day to day: Calls on law offices and brokerages, runs closing-table education and CE sessions, follows up on quotes, walks a new client through ordering, and stays close to accounts so a problem is heard early rather than at the closing.
Suits someone who: Is genuinely comfortable in a room of attorneys and agents, keeps promises small and keeps them, and would rather explain what a search actually covers than pitch.
New York restricts what a title agent may give a referral source. Anyone in this role works inside those rules — the anti-inducement provisions are part of the training, not an afterthought.
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Client Services / Account Manager
The person a client actually calls. Owns the relationship after the order is placed.
Day to day: Fields status calls, chases missing documents, keeps every party on a file told the same thing, and escalates a problem before it becomes an adjournment.
Suits someone who: Answers the phone, writes a clear email, and does not let a question sit.
Order Entry / File Opener
Opens the file and starts it correctly, which decides how the rest of it goes.
Day to day: Takes in orders, confirms property identification and the parties, assigns the file number, orders the searches, and sets the closing date and the calendar around it.
Suits someone who: Is fast and exact with data, and knows that a transposed section-block-lot costs a week.
A common way into title for someone with no prior experience.
Title Searcher / Abstractor
Goes to the record and brings back what is actually there.
Day to day: Runs the chain of title, searches deeds, mortgages, judgments, liens and open taxes, pulls the surrogate's and county clerk records, and works across New York's different recording systems — including the block-and-lot indexes downstate and the grantor-grantee books elsewhere.
Suits someone who: Reads old handwriting without flinching, is patient with an index that fights back, and would rather look one more time than assume.
Title Examiner
Decides what the search means — what is a defect, what is an exception, what has to be cleared before anyone closes.
Day to day: Reads the search package, resolves the chain, identifies gaps, judgments, missing satisfactions, estate and trust issues and survey conflicts, and writes the commitment with its requirements and exceptions.
Suits someone who: Thinks in terms of what could go wrong later, and can explain a requirement to an attorney in one paragraph.
Title Officer
Signs off on the harder files and carries the underwriting judgment.
Day to day: Reviews examiners' work, makes the call on exceptions and affirmative coverage, takes underwriter approval where a file needs it, and handles the commercial, estate, trust and CEMA files that do not fit a pattern.
Suits someone who: Has years in examination behind them, or a real estate law background, and is willing to be the person who says no.
Clearance / Curative Coordinator
Turns a commitment full of requirements into a file that can close.
Day to day: Chases payoff letters, satisfactions, releases, estate documents, corrective deeds and municipal violations, and keeps the attorneys on both sides moving toward the same date.
Suits someone who: Is organised, politely relentless, and comfortable calling a bank's payoff department for the fourth time.
Title Closer
Represents the agency at the closing table and brings the file home.
Day to day: Attends the closing, reviews and collects the executed documents, disburses and collects the title charges, handles transfer tax and recording forms, marks up the commitment, and reports back what actually happened in the room.
Suits someone who: Is unflappable, presentable, good with people under stress, and holds a New York title closer's licence — or is ready to get one.
A New York-specific role. Closers are licensed, are often paid per closing, and travel across counties.
Escrow / Settlement Officer
Handles the money, which is the part that must never be wrong.
Day to day: Prepares settlement statements, reconciles the escrow account, verifies wire instructions by callback, disburses to payoffs and parties, and keeps the trust accounting clean and auditable.
Suits someone who: Is exact with numbers, sceptical by nature, and will not be hurried into sending a wire.
Closing Coordinator / Scheduler
Makes sure the right closer, the right documents and the right figures are in the right place on the day.
Day to day: Schedules closings across counties, assigns closers, sends closing packages and figures, and handles the adjournments and last-minute changes.
Suits someone who: Runs a calendar in their head and stays pleasant while a day is being rearranged around them.
Recording / Post-Closing Clerk
Gets the documents recorded and the file closed out properly.
Day to day: Prepares and submits deeds, mortgages and transfer tax forms to each county's system, tracks rejections and re-submissions, confirms recording data, and chases the returns.
Suits someone who: Knows that every county wants it slightly differently and keeps a list.
Policy Writer / Typist
Issues the final policy that the whole file existed to produce.
Day to day: Converts the marked-up commitment into the owner's and loan policies, applies the correct endorsements and filed rates, and remits to the underwriter on schedule.
Suits someone who: Is meticulous, and treats a policy as a legal instrument rather than a form.
Bookkeeper / Accounting
Keeps the operating and escrow books straight and separate.
Day to day: Daily escrow reconciliation, underwriter remittances, agent and closer compensation, receivables, and the reporting an audit will ask for.
Suits someone who: Has handled trust or escrow accounts before and understands why they are never touched for anything else.
Compliance Officer
Keeps the agency inside its licensing, underwriter and regulatory obligations.
Day to day: Licensing and appointments, underwriter audits, information security and wire fraud controls, anti-inducement and affiliated business rules, retention schedules and consumer complaint handling.
Suits someone who: Reads the regulation itself rather than a summary of it.
Marketing Coordinator
Produces the education that a title agency markets with.
Day to day: Writes and schedules resource articles and county guides, runs the CE and lunch-and-learn calendar, keeps the forms library current, and supports the sales team with material that is actually accurate.
Suits someone who: Writes plainly, checks a fact before publishing it, and finds the mechanics of a closing interesting.